KALMARs take the security of their clients, applicants and suppliers very seriously and have advanced firewall and security systems on our database, which is regularly maintained by our specialist IT consultants, Cloudscape. Any applicant or client that wishes their information to be deleted can contact us at any time and we will be pleased to remove their information from our records, providing it does not compromise any potential legal case that is ongoing or could arise in the foreseeable future.
The database of clients, applicants and suppliers is held on Agency Pilot powered by Alcium. They are a long standing reputable English software house that specialises in agent and local authority data bases. Their statement is as follows: ….ewa
We use Microsoft Outlook to distribute emails or on occasions where financial information is used, WhatsApp as we understand their encryption is more sophisticated.
Our photographs are taken by a professional photographer who we have used for many years and are confident of their discretion and that they do not share these photographs with any other parties.
Residential sales applicants are generally deleted after 6 months, residential lettings applicants are generally deleted after 3 months, commercial applicants other than developers are generally deleted after a year. Developers are approached and generally retained as they have ongoing requirements.
Information we have is not sold to any other parties and is kept confidential within KALMARs own records